Front Desk Officer
Gothalo Farm House and Wildlife Camp Pvt. Ltd.
Hospitality
Front Desk Officer
Apply Before: Expired
Basic Information
Job Category
Hospitality
Job Level
Freshers/Entry Level
No. of Vacancy/s
[1]
Employment Type
Full Time
Job Location
Kathmandu, Kathmandu
Offered Salary
10,000-20,000
Apply Before (Deadline)
Feb 07, 2025 (Expired from now)
Job Description
  • Greet guests warmly upon arrival and guide them to their assigned tables.
  • Manage waitlists during peak times and provide accurate wait-time estimates.
  • Ensure guests feel welcome and comfortable while waiting.
  • Answer phone calls and handle reservations, cancellations, or inquiries about the restaurant.
  • Maintain the reservation system to avoid overbooking or double-booking.
  • Address guest questions or concerns professionally and courteously.
  • Collaborate with restaurant staff to accommodate special requests or dietary needs.
  • Collect feedback from guests to share with management.
  • Keep the front desk and reception area organized and tidy.
  • Monitor and stock menus, promotional materials, or reservation tools.
  • Assist with takeaway orders or online order pickups when needed.
Job Specification
Education Level
12th / A levels
Experience Required
More than or equals to 0-6months years
Professional Skill Required
Time Management
Pleasant Personality
Customer Service
Front Desk Operations
Strong interpersonal skills
Other Specifications
  • Strong interpersonal and communication abilities.
  • Proficiency in reservation systems or basic computer skills.
  • Multitasking and problem-solving skills.
  • Ability to remain calm under pressure during busy periods.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Teamwork and collaboration.

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